By: Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory Some leadership problems aren’t strategy problems. They’re conversation problems. If you’ve ever walked out of a meeting thinking, “I should’ve said something,” or you’ve watched a small issue turn into a full-blown mess because nobody addressed it early—this book is for you. Crucial…
The core message of the book is simple yet profound: “It’s your ship.” This slogan became the rallying cry for the crew, empowering them to take ownership and responsibility for their actions. Abrashoff’s approach was revolutionary—he listened to his crew, communicated openly, and created a climate of trust and respect. He didn’t just bark orders;…